This page is how to reach the Global MedOps Command team about EMS-MedSim — platform support, billing and subscription questions, agency partnerships, and media inquiries.
The agency form on this page requests a custom quote for departments of 50 or more providers, answered within 1 business day. Agencies of 50 or fewer providers use the same form for the Agency Pro and Agency Elite annual plans — or review plan details first.
Many questions are already answered on the FAQ and in the platform documentation. Cancellation and refunds are covered by the refund and cancellation policy; the terms of service, privacy policy, and medical disclaimer govern use of the platform.