Last updated: February 2026 ยท Global MedOps Command LLC
We collect information you provide directly to us, including your name, email address, and account credentials when you register. We also collect usage data such as simulation sessions, scores, and performance analytics to improve your training experience.
We use the information we collect to provide, maintain, and improve EMS-MedSim, to process transactions, send technical notices, and to personalize your learning experience through spaced repetition and performance tracking.
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as payment processors) solely to operate our platform, under strict confidentiality agreements.
We implement industry-standard security measures to protect your personal information. All payment transactions are processed through Stripe and are encrypted using SSL technology. We do not store credit card numbers on our servers.
We use session cookies to maintain your authenticated state. These cookies are essential for platform functionality and are not used for advertising or tracking across third-party websites.
You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected]. Account deletion will remove all personal data within 30 days.
EMS-MedSim is intended for users 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date above.
If you have questions about this Privacy Policy, please contact us at [email protected] or visit our Contact page.