This page explains what personal data EMS-MedSim collects, how it is used, and the rights you have over it. It is the privacy policy of Global MedOps Command LLC.
We collect account information you provide (name, email, credentials) and usage data (simulation sessions, scores, analytics) to operate and improve the platform.
We do not sell, trade, or rent personal information. Data is shared only with the service providers that operate the platform: Vercel (hosting), TiDB (database storage), Clerk (authentication), Stripe (payments — card numbers are never stored on our servers), Anthropic (AI simulation dialogue), Resend (email delivery), Kit (email marketing lists for guides and agency inquiries), and Google and Meta (analytics and advertising, subject to your cookie choices).
You may request access to, correction of, or deletion of your personal data at support@globalmedopscommand.com. Deletion requests are verified and reviewed; some records may be retained for legal obligations, transaction records, security, or preventing duplicate processing, and backup copies and records held by service providers follow separate deletion processes. The platform is intended for users 18 and older. See the full policy on this page for cookies, security, and change notification terms, and the cookie policy for consent choices.