EMS Training FAQ — Scenarios, Billing & Support | EMS-MedSim

This page answers the most common questions about EMS-MedSim simulation training, subscription plans, NREMT exam preparation, and technical support.

What is EMS-MedSim?

EMS-MedSim is an AI-powered interactive simulation platform for EMS professionals. It provides branching clinical scenarios built on current AHA guidelines and NREMT competency standards to help you prepare for board exams and sharpen clinical decision-making.

Who is EMS-MedSim designed for?

EMS-MedSim is designed for all levels of EMS providers — EMT-Basic, Advanced EMT, Paramedic, Flight Paramedic, and EMS Medical Directors — whether you are a student, a working professional, or an educator.

How many scenarios are available?

EMS-MedSim currently offers 50 fully interactive branching scenarios across 10 categories including Cardiac, Respiratory, Trauma, Neurological, Toxicology, Pediatric/OB, Environmental, Diabetic, Shock, and Mass Casualty. New scenarios are added regularly.

How much does EMS-MedSim cost?

Individual plans start at $9.99/month (The Street Medic) or $19.99/month (Critical Care & Flight). Premium is $299.99/year. Agency plans start at $599.99/year (up to 25 providers). A free trial scenario is available with no account required. View all plans.

Do I get a certificate for completing scenarios?

Scoring 80% or higher on any scenario earns a downloadable Certificate of Completion showing your score. Certificates are platform training documentation — they are not CAPCE-accredited continuing education and do not by themselves confer NREMT credit, certification, or licensure.

Can I cancel my subscription anytime?

Yes. Cancel anytime from Dashboard → Manage Subscription via the Stripe billing portal. Cancellation takes effect at the end of the current billing period, and all new subscriptions carry a 7-day money-back guarantee.

Key takeaways

For more questions, contact our support team or read the platform documentation.